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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SVETOTRONIKA products

The group "New Technologies" offers for review the products of the plant SVETOTRONIKA: street and industrial lamps, LED lighting for gas stations and utilities, office and commercial lamps, phyto-lamps, emergency and explosion-proof lighting, LED floodlights, architectural and moisture-proof lamps, lightning-proof lamps
  • Street and universal SVETOTRONIKA
    Street and universal
    SVTR-P-COB/STR-UV/STR-US, etc.
  • Industrial SVETOTRONIKA
    Industrial
    SVTR-P-A/P-I/P-IS/P-Bell/-P-K, etc.
  • Office and retail SVETOTRONIKA
    Office and retail
    SVTR-ARM U/OFF-Inray/ARM G, etc.
  • Moisture - proof SVETOTRONIKA
    Moisture - proof
    SVTR-ZKH-SM-25W-IP65, etc.
  • Emergency SVETOTRONIKA
    Emergency
    SVTR-STR-US/UV, etc.
  • Architectural SVETOTRONIKA
    Architectural
    SVTR-ARH UL-Amber/Green, etc.
  • Searchlight SVETOTRONIKA
    Searchlight
    SVTR-STR-UM/US/PSL, etc.
  • Lighting for housing and communal services SVETOTRONIKA
    Lighting for housing and communal services
    SVTR-ZKH-PL/SS/SM/AS/KS, etc.
  • Explosion-proof SVETOTRONIKA
    Explosion-proof
    SVTR-STR-PSP/U-L/US-xxx-EX, etc.
  • Specialized SVETOTRONIKA
    Specialized
    SVTR-RGB-PSL/P-UL, etc.

NEW TECHNOLOGIES GROUP

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